Reference

How dax89 Handles Your Personal Data

This page sets out exactly what personal data we collect when you open an account, how we use it, and what rights you have over it. We keep this straightforward because you deserve to know — not just a wall of legal text.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, you can contact our support team through any of the channels below. For wallet-linked requests — such as updating your DANA or OVO account number — we will ask you to verify ownership before making any changes. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a chat session from the dax89 site. Raise your data request directly with our team and we will log it for the privacy queue.

Email Support

Send your request to our support email address listed on the Contact page. Include your registered account details so we can locate your record.

Account Settings

Some data corrections — like your phone number or linked GoPay wallet — can be updated directly inside your account settings without contacting support.

HOW WE PROTECT DATA

Security, Cookies, Retention and Account Access

We apply technical safeguards across account storage and payment data. Here is how each area works in practice — not in abstract terms, but in the steps that affect your account directly.

Data Security

Account credentials and wallet details — including linked DANA and OVO numbers — are stored using encryption. We do not log full wallet PINs or transaction passwords at any point.

Cookies and Session Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. Transaction records tied to GoPay or OVO transfers follow the same retention schedule.

Requesting Your Data

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where local law and our obligations permit. Contact support to start that process.

What We Collect and Why We Collect It

dax89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account on dax89, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, email address, phone number, and the e-wallet details you provide — whether that is your DANA account number, OVO

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mobile number, or the GoPay wallet linked to your Gojek profile. We also log session data such as your device type, IP address, and browser session to detect unusual access patterns and protect your account. Transaction records — deposit amounts, withdrawal requests, and wallet confirmation codes
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— are retained to handle disputes and comply with applicable financial record-keeping requirements where local law requires it. We do not sell your personal data to third parties for marketing purposes. Any data shared with payment processors like DANA, OVO, or GoPay is limited to what
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those services need to complete your transaction. Availability of services and the scope of data processing depend on local law and the eligible regions in which dax89 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on dax89

These are the questions we get most often about data, privacy and account rights. If yours is not listed here, reach out through live chat or email and we will walk you through it.

We collect your name, phone number, email address, and the e-wallet details you register — such as your DANA account number or OVO mobile number — along with device and session data for security purposes.

We only share wallet data — DANA, OVO, GoPay — with the payment processors needed to complete your transaction. We do not sell or pass your details to advertisers or unrelated third parties.

Contact our support team via live chat or the email address on the Contact page. Include your registered account details so we can locate and prepare your data record for review.

Yes. You can request deletion through support. We will process it subject to any legal retention requirements — for example, transaction records that must be kept under applicable financial regulations.

We retain data for the period required by applicable law after account closure. Transaction history tied to wallet transfers — GoPay, OVO, DANA — follows the same legally required retention window.

We use session cookies to keep you logged in and analytics cookies to understand site usage. You can adjust or block cookies through your browser settings; some site functions may behave differently if you do.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSamarinda Night Spins InfoDax89 Glossary

How dax89 Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

Security, Cookies, Retention and Account Access

Common Questions About Your Data on dax89

01 What personal data does dax89 collect when I open an account?

02 Does dax89 share my wallet details with anyone outside the platform?

03 How can I request access to the data dax89 holds about me?

04 Can I ask dax89 to delete my personal data?

05 How long does dax89 keep my account data after I close my account?

06 Does dax89 use cookies and can I turn them off?

Privacy Policy

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